FAQs
What are Check-In / Check-Out times?
Check-In Time: 4 pm MST / Check-Out Time: 11 am MST
Does the hotel have a restaurant?
Our dining room provides a complimentary breakfast from 7 AM to 10 AM daily. For dinner, craft cocktails, and bar bites, visit our Fireside Lounge, open daily from 4 PM to 10 PM.
What are the general policies?
Rates are based on the information provided at time of confirmation. Children 13 and under stay free. Upon arrival anyone over 14 not on the original reservation will be charged $30 per person per night plus tax. All accommodations are non-smoking and pet free. Violation of these restrictions will result in a minimum $250 deep cleaning fee. Late checkout/early check-in requests are based on availability and are subject to an additional fee.
Due to our resort location, we strictly adhere to our deposit and cancellation policies. To avoid disappointment, we strongly recommend purchasing trip insurance to protect your investment in the event of unexpected circumstances or weather which would impede travel to the hotel.
Is the hotel pet friendly?
We're delighted to welcome your furry companion to our pet-friendly hotel! For a nightly fee of $50 per room (maximum of $250 for 5+ nights), your pet will enjoy a cozy bed, a water bowl, and tasty treats to make their stay just as enjoyable as yours. We allow for up to two pets per room, each pet no larger than 40 pounds.
We know your pets can do no wrong, nonetheless, we do not allow pets to be left in our rooms unattended. If you require pet daycare services in our area, ask our front desk team to assist you.
What is the cancellation policy?
Cancellation within 72 hours of arrival will result in 100% penalty of your stay.
Does the hotel offer room service?
Yes, you can order from our Fireside Lounge directly to your guest room nightly from 4 PM to 10 PM.
Can I enjoy breakfast during my stay?
Yes! Delicious breakfast options are available daily from 7 - 10am.
Does the hotel offer housekeeping?
Stay-over service is on Monday, Wednesday and Saturday. We do take requests for service on off-days.
Is there a laundry facility available on property?
Yes, we have a coin-operated laundry facility on-site for your convenience.
How close are you to the Town Square?
We are centrally located just a 5-minute drive from Town Square.
Is there a pool at the hotel?
Yes, our property features an indoor/outdoor heated pool, open from 8 AM to 10 PM, along with a sauna, and two hot tubs—one indoors and one outdoors.
What is the bar and lounge availability during the off-season?
We typically close the restaurant from November 1 to mid-December and April 1 to mid-May. This does not impact breakfast (open year round).